pr

  • Rafe zeroed in on the real problem in the recent Kindlegate: "If a business is going to use an algorithm-based approach to fraud problems like this, there’s got to be an understanding of the limitations of such a system. When you ignore that fact, you run into public relations disasters like the one Amazon encountered today."
  • Disappointing exchange, and a textbook example of how not to respond to critics online. Like Derek I'm a huge fan of On the Media so, ugh.
  • The Internet Archive is now archiving physical books. "Brewster noticed that Google and Amazon and other countries scanning books would cut non-rare books open to scan them, or toss them out after scanning. He felt this destruction was dangerous for the culture."
  • A peek behind the curtain at Facebook with an anonymous FB developer.
  • "...Brad's work was altogether more messy and funny and human and passionate and complicated, just like the man himself. I can offer no more succinct summation of the man than that he was a good man and a good friend, profoundly funny and profoundly kind." Anil shares some memories of Brad.
  • "...the hero is the most damaging person on a team, particularly on a team that’s supposed to be writing high-availability or otherwise mission-critical software." Interesting analysis of team dynamics. [via jessamyn]
  • "One user following another in social media is analogous to one page linking to another on the Web. Both are a form of recommendation." Amit Singhal on how Google ranks Tweets for real-time search.
  • Rules for PR folks who want to work with bloggers. "FOR IMMEDIATE RELEASE means FOR IMMEDIATE DELETE."
  • "...she decides that she will 'whisper in the ears' of Silicon Valley’s Who’s Who -- the entrepreneurs behind tech’s hottest start-ups, including Jay Adelson, the chief executive of Digg; Biz Stone, co-founder of Twitter; and Jason Calacanis, the founder of Mahalo." The new world of social media PR.